INSURANCE SECTOR

Background

Our client is one of the largest insurance companies in the UK and has experienced rapid growth over the last eight years both organically and through acquisition from 1500 to over 6000 heads. Vermelo RPO has provided an immersed RPO solution since 2014 providing an end-to-end talent acquisition process, compliance and onboarding for all permanent, contract and temporary labour.

Challenge

Our client needed to ensure talent acquisition continually aligns with a constantly changing and expanding landscape and develop talent pipelines to meet business objectives within a competitive skills market. There was a need for a streamlined onboarding process that enhanced candidate experience and implementation of technology platforms suitable for the organisation’s size and growth plans.

Solution

Vermelo RPO has been collaborating with our client over the full tenure to fully understand the specific business needs at any one time and manage a scalable recruitment model which is tailored to the organisation’s evolving landscape. The RPO currently fills an average of 1500 permanent hires per year.

Our talent team is embedded into our client’s business and as experts in talent acquisition, they focus solely on securing the best talent allowing the business to focus on their core competencies and growth objectives.

Most recently, we implemented an Application Tracking System into our client’s business which provides a fully integrated solution from application to onboarding harnessing automation capabilities to enhance service provision, management information and candidate experience.

Our dedicated delivery team proactively source vacancies across all business areas from operational roles to more niches areas of finance and HR leveraging their industry expertise and networks to identify and engage with top talent. We consistently deliver a fill rate of 95% across all positions.

Outcome

• Time to hire reduced year by year to 9.5 days through implementation of streamlined processes.

• Enhanced quality of hires and lower attrition though targeted talent sourcing resulting in a higher quality of candidates who closely align with business objectives and cultural values.

• Reduced overall spend on third party agencies, utilising a carefully selected and approved supply chain who are able to add value to services provided and whose ethics and values align.

• Scalable model allowing the business to benefit from economies of scale with cost adjustments based on hiring volumes whilst retaining flexibility to accommodate growth and shifts in the insurance sector.

• Outsourcing to Vermelo RPO of onboarding and background screening processes achieving cost efficiencies whilst resulting in a better, faster candidate experience.

Summary

The Vermelo end-to-end RPO partnership with a major UK insurance company, has supported rapid growth from 1500 to over 6000 employees since 2014. The RPO ensures streamlined talent acquisition, compliance, and onboarding for permanent, contract, and temporary roles. With a 95% fill rate, Vermelo implemented ATS in 2023, reducing time to hire to 9.5 days and enhancing quality while lowering costs and maintaining scalability.

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